FICM Exchange Program - ORDER HERE

Don't have time to wait for a replacement?
No problem!  With our exchange program, we offer you the opportunity to have a replacement FICM shipped out before sending your old FICM to us.

Start the exchange process by telling us the year of your truck below...

What service level should I pick?

What tune should I pick?

Can I just keep the same FICM software I have now?

Note: FICM cores have a $350 value.  Rather than collect this amount upfront, a partial $75 deposit is collected.  If you fail to return your core within 30 days and/or send in a core with a damaged connector, your $75 deposit will be forfeited. Failing to return the core within 30 days will result in the remaining $275 of the core value being charged.  See the Core Return Fee Schedule  for more details and for information on late fees. 

IMPORTANT: To ensure you receive your full deposit credit, be careful to not break the connector when removing it from the truck and to be sure to carefully wrap the module to protect the connector during return shipping of your core.

As this is a Core Exchange, there is an expectation that your core will be returned within 30 days. See the Core Return Fee Schedule for fees associated with no core return, or late returns.

Help the next guy out! Please tape a scrap of corrugated cardboard over the connectors to protect them in shipping. 

FICMs nearly never die.  They are nearly always killed.  Do yourself a favor and get your batteries and alternator tested.

Battery testing.  Remove the batteries and have them load tested on a bench.  Battery bench testing must be done after batteries have been disconnected and sitting for 12 hours to allow their capacities to stabilize.  Batteries must pass a bench test above 700 CCA in the warmer southern climates and must pass a bench test above 800 CCA in the colder northern climates. 

Alternator testing.  Alternators fail when hot.  In these trucks, it is nearly always the voltage regulator that goes out due to the fact that they are undersized.  Typical failure is between about 120,000 and 160,000 miles (about 190,000 to 260,000 km).  Frequently, there is no warning or indication of failure.  As regulators fail when hot, pull the alternator(s) and replicate under hood temperatures on a hot summer day by sticking the alternator in an oven at about 225°F (about 105°C) for an hour.  Pull the alternator out of the oven with some gloves or shop towels and then immediately take it/them to an auto parts store to be tested.  For a valid test, the alternator must be uncomfortably warm to the touch during the test.    If you want to get a properly sized alternator to just start over, click here.

Your alternator(s) must be fully functional and your batteries must measure more than 13.3 volts when the truck is at full operating temperature with all the accessories on (high beams, blower motor, radio, heated seats if you have them, etc) to retain your warranty.

Failure to bench test the batteries and alternator(s) will result in voiding the FICM warranty.  

Circuit high codes are nearly always indicative of a shot alternator or bad harness.  Circuit low codes are nearly always caused by weak/inadequate alternators and batteries.  The lowest end alternator we carry puts out at idle what the factory unit does at its peak!  Check out our alternators and order yours today!

It could also be a FICM relay issue - most report it as being stamped with the 'engineering' part number F80B-14B192-AA - next to this 10 amp fuse near the drivers side hood hinge.  Read more about the FICM Relay.

** WARNING**

If you are working on the high pressure oil system (dummy plugs, standpipes, HPOPs, injectors, etc) as part of this exchange or in the future, remember to *always* hook up a battery charger and remove the FICM relay prior to using the key to engage the starter to purge the air.  Engage the starter in 10-15 second intervals with at least 45 seconds in between engagements to avoid killing your starter.  After you have seen the 500psi necessary of injection control pressure, allow the batteries to regain their charge, crank once more for 10-15 seconds, re-install the FICM relay, and start the truck as normal.  This will save your FICM from certain stress and possible death.